Frequently Asked Questions

EGIFT:

  • Where can I buy a Buena Onda gift card? 

    • Buy eGift Cards Online HERE 

  • What is a Buena Onda eGift? 

    • Our eGift option is a quick and easy way to send someone a gift in minutes. These virtual gift cards can be mailed directly to the recipient. Select the amount for your eGift and the date you’d like to send it- it’s that simple!

  • Where can Buena Onda eGift Cards be used? 

    • eGifts are redeemable for food and drink at participating Buena Onda locations ONLY. 

    • eGifts MAY NOT be used for Special Events or Catered Events. 

  • How are Buena Onda eGifts redeemed? 

    • You can print the eGift and present it to the cashier or simply display the email containing the eGift on your mobile device at the time of redemption. 

  • Where can I check my balance? 

    • Click here and enter your card number to check the balance. 

  • When does my Buena Onda eGift expire? 

    • There is no expiration date on the eGift. 

  • What if I did not receive my email confirmation? 

    • There is a chance that your confirmation email will be sent to spam and/or junk. Please check those folders to recover these emails. You will receive an email confirming the receipt of your order. 

  • Are there any fees associated with Buena Onda eGift? 

    • No. There are no fees associated with eGift. You will only be charged the face value of the eGift. 

  • Can I change the value of a eGift after I’ve paid for it? 

    • No. 

  • When will my recipient receive their eGift? 

    • Your eGift will be send via email on the delivery date that you choose, with rare exceptions for processing delays. 

REWARDS:

  • I love the Buena Onda Rewards Program, why did you change it?

    • We love our guests! We are improving the Good Vibes with our updated Rewards Program.

  • Do all Buena Onda locations participate in the Rewards Program?

    • Only participating locations will accept Buena Onda Rewards. This does not include some liscensed Buena Onda locations within arenas, shopping malls, government buildings, universities, and airports. 

  • How do I sign-up? 

    • You can join by creating or updating your account here. 

  • Do rewards expire? 

    • Every reward has a unique expiration date, which you can find in its description. 

“I’ve always loved the ocean, the sea air, the beach lifestyle. Whether it was spending time on the Pacific coast of Ecuador, or the Jersey shore. These elements COME together using the BUENA ONDA taqueria model as the vehicle to convey good vibes”

Chef Jose Garces – Chief Culinary Officer